How To: View media codec information (videos)

Introduction

In this guide, you'll learn how to view detailed codec information for video files within the app. Whether you're browsing your movie or TV series library, accessing this information is straightforward. Follow the steps below to retrieve codec details for any video.

This guide is particularly useful if you want to reach out to support about a movie not playing or any issues with playback.

Step-by-Step Instructions

Viewing Codec Information for Movies

1. Navigate to the Home Screen: Start by opening the app and ensuring you are on the Home Screen.

2. Access Your Movie Library: Navigate to your movie collection on the side menu or from your home screen.

3. Select a Movie: Choose the movie you wish to view detailed information for.

4. Locate the Item Menu: Once you have selected a movie, on the next screen which shows the details of the movie, you'll see a list of icons below the movie's title. The last icon on the right, which looks like three dots stacked vertically (⋮), represents the item menu. It should be just after the favorite and mark as watched icons.

5. Open the Overflow Menu: Tap on the item menu icon (⋮) to reveal an overflow menu.

6. Select "Media Info": In the overflow menu, scroll to the last item labeled "Media Info" and select it. This acton will open the detailed codec information for the selected movie.

Viewing Codec Information for TV Series

1. Navigate to the Home Screen: Start by opening the app and ensuring you are on the Home Screen.

2. Access Your TV Series Library: Navigate to your TV Series collection on the side menu or from your home screen.

3. Select a TV Series: Choose the series you wish to view detailed information for.

4. Select an Episode: After selecting the series, choose an episode from the list. This should open the details about the episode.

5. Locate the Item Menu: Below the episode's title, you'll see a list of icons. The last icon on the right, which looks like three dots stacked vertically (⋮), represents the item menu. It should be just after the favorite and mark as watched icons.

6. Open the Overflow Menu: Tap on the item menu icon (⋮) to reveal an overflow menu.

7. Select "Media Info": In the overflow menu, scroll to the last item labeled "Media Info" and select it. This will open the detailed codec information for the selected episode.

Conclusion

Now you know how to easily access and view the codec information for any video within your app. Whether it's a movie or a TV series episode, the process is quick and intuitive, allowing you to access the technical details of your media effortlessly.